- 01
Start with the commercial decision
The system exists to help a real operator make or execute a consequential GTM decision.
- 02
Make judgment explicit
Definitions such as “good account,” “credible signal,” or “right person” must be turned into rules, bounds, evidence requirements, and disqualifiers that can be inspected.
- 03
Observe broadly; promote narrowly
Only sufficiently trustworthy evidence should be allowed to influence a qualification decision or consequential action.
- 04
Separate fact from interpretation
Fact → interpretation → hypothesis → decision. Humans can see where disagreement actually lives.
- 05
Treat exceptions as learning material
False positives, false negatives, missing evidence, source failures, and operator disagreements reveal how the definition should improve.
- 06
Revise the contract and rerun
When a rule is wrong, update the explicit definition, rerun the affected stage, and compare the result.
- 07
Encode validated logic
Only logic that has survived evidence and review should become a durable component.
- 08
Keep humans responsible for policy and action
AI can accelerate research, extraction, classification, and comparison. Humans remain responsible for policy, promotion of evidence, exceptions, and consequential actions.
- 09
Build the smallest useful system
Use existing tools and providers where they are good enough. Add custom code where the commercial definition, evidence, safety, or workflow requires it.